Customer Service Specialist - Service Titan

/ 4Front Energy Solutions/

Do you enjoy talking on the phone and helping customers?  Interested in joining a team where your employer and coworkers have your back?  We are 4Front Energy located in St. Louis Park, MN and we offer our customer experience team an unequalled work environment.  In fact, we think you’d be crazy not to work here!  Here are a few reasons why 4Front Energy is a great place to work.

NOW Hiring a Customer Service Specialist to join our team!  Duties include scheduling appointments, making follow-up calls and logging information into our CRM, Service Titan.

4Front Energy offers

  • $24-26 per hour DOE

  • Health Insurance

  • Dental Insurance

  • Company matched retirement plan

  • Long Term Disability and Life Insurance

  • Advancement opportunities

  • PTO

 

What you find here

  • Flexible permanent or rotating shifts from 6:30am to 6pm

  • Company culture that emphasizes trust, integrity, fun and employees

  • Positive culture (people laugh and have fun around here)

  • Employees that help each other out

 

Duties and Responsibilities

  • Schedule and confirm maintenance, service, and installation appointments for callers

  • Meticulously log appointments in Service Titan, our CRM and project management system

  • Proactively monitor and respond to customer inquiries via email, chat, and social media platforms

  • Effectively follow up with customers to secure appointment bookings

  • Clearly present service plans and savings options to customers

  • Deliver exceptional customer experiences to all callers and internal clients

  • Maintain a well-organized and clean office environment

 

This position requires a friendly and customer-oriented individual with experience in reception, scheduling, dispatch, or customer service, ideally within the home services industry (e.g., electrical, HVAC, plumbing). Proficiency in Service Titan is highly desired. Successful candidates will excel at building strong client relationships, effectively resolving customer inquiries, and contributing to business growth. Proactive team players with excellent communication and problem-solving skills who are eager to take on new challenges will thrive in our fun and fast-paced environment.

 

Apply today

We look forward to sharing with you more about what we are doing to make our company the #1 HVAC/Electric/Plumbing company in the Twin Cities and we hope to have the opportunity to meet with you.  Send us your resume at 4Front@redseat.com, or call our recruiting resource, Red Seat at 651-317-9211 for more information, or check out our website at www.4frontenergy.com

 

What our employees are saying: 

  • “10/10, I like what I hear from the company”

  • “I enjoy my job!”

  • “The job is good and the company is awesome!”

 

4Front Energy is an Equal Opportunity Employer