Site Manager Team / Couple - Work-Life Balance

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Property Management Team / Couple – Pennsylvania

Are you a results-oriented couple with a knack for sales, customer service, and property maintenance? Do you thrive in a dynamic environment where your combined efforts directly impact success? Join our team as Full-Time Property Management Team for our state-of-the-art self-storage facility in Pennsylvania.

We're a leading provider of high-end self-storage, boasting modern facilities in thriving communities nationwide. We pride ourselves on stability and employee satisfaction, offering regular work hours (no holidays!), excellent compensation, comprehensive benefits, and smart business processes that make your job easier.

What You'll Do as a Team:

As a Property Management Team, you'll be the heart of our operations, overseeing everything from leasing and revenue generation to property upkeep. Your shared responsibilities will include:

Customer Service & Retention:

  • Deliver exceptional customer service through phone, email, and in-person interactions.

  • Proactively address and resolve all customer inquiries and complaints.

Sales & Community Engagement:

  • Drive sales by scheduling and conducting onsite visits to secure new customers.

  • Efficiently manage incoming phone, internet, and email inquiries.

  • Actively participate in community events to build our local presence.

  • Meet monthly leasing and occupancy goals with a focus on growth.

Property Management:

  • Ensure our facility is always a clean, safe, and welcoming environment.

  • Maintain the pristine condition of the office, storage units, and common areas.

Financial Management:

  • Monitor and follow up on monthly rent payments diligently.

  • Manage processes for delinquent customers, including calls, letters, emails, lockouts, and auctions.

  • Provide accurate monthly occupancy and related reports to ownership.

Who You Are as a Couple:

The ideal candidates are a results-oriented couple with a strong combined background in sales, facility management and customer service, preferably from the hotel, restaurant, hospitality, property management, retail, or leasing industries. You should collectively bring:

  • A proven track record of sales success.

  • Exceptional customer service and organizational skills.

  • Proficiency with MS Office, P.O.S., and data entry programs.

  • A positive, self-motivated attitude and a strong customer service orientation.

  • Property maintenance skills for light repairs, painting and upkeep.

  • The ability to be strong team players who consistently go the extra mile.

Compensation & Benefits:

In addition to a competitive industry wage up to $65,000 annually + bonus (for the couple), this position includes:

  • A beautiful 2-bedroom, 2-bath apartment with high-end finishes, in-unit laundry, and a private patio.

  • A five-day work week for each team member. Each individual will work five days per week, covering hours from Monday through Friday, 9 AM to 6 PM. To ensure coverage, both members of the couple will work two Saturdays per month (9 AM to 5 PM), with those Saturday shifts replacing two weekday shifts. All Sundays are off.

  • Full benefits for both individuals, including Health Care, Dental, a retirement plan with matching, Paid Holidays, and PTO, and relocation assistance.

Ready to Apply?

Join a company that values its employees and offers a stable, rewarding career!

Please forward two resumes (one for each team member) to our recruiting partner, Red Seat, at: manager@redseat.com.

For more information, feel free to call Red Seat directly at (952) 893-0020. We'll confirm receipt of your resumes within two business days.